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Telephone and Related Services Request for Proposal (RFP)

December 9, 2021
Floyd County Administration 120 West Oxford Street, P.O. Box 218 Floyd, VA 24091 Phone: 540-745-9359 Fax: 540-745-9305

The intent and purpose of this Request for Proposal (RFP) is to establish a contract for telephone and voicemail services for Floyd County Government. We seek an experienced firm to provide services to all Floyd County Government buildings including the County Administration Building, the Extension and Recreation Building, the County Courthouse, the Library, and the forthcoming Parks and Recreation Building. The bid request is for the entire system, including telephones, voicemail, support, and maintenance. Offerors should possess and use their extensive knowledge and experience within the communications industry to recommend a creative solution that will meet or exceed Floyd County’s requirements. Preference will be given to the vendor that provides a comprehensive, cost-effective solution for current specifications, future capacity requirements, and ongoing service and support. Ease of operations, management and support of the new phone system will be a critical factor in selecting a vendor. Individual vendors may submit more than one option to allow the county more flexibility. Award shall be made to the responsible offeror whose proposal is determined to be the most advantageous, “Best Value” to Floyd County, and taking into consideration the evaluation factors set forth in the Request for Proposals. The award of a contract shall be at the sole discretion of Floyd County Government, with an award anticipated within 45 days of receipt of proposals. The award shall be based on the evaluation of all information as Floyd County may request. Floyd County reserves the right to accept or reject any or all proposals in whole or in part and to waive any informality in the proposal if determined to be in the best interests of the County. Further, Floyd County reserves the right to enter a contract deemed to be in its best interest.

To Apply: Please go to the Floyd County Government website at for more information. Submissions are due no later than January 15, 2021, 4:00 pm EST to Angie Ellis, Account/Finance Specialist, Floyd County, 120 W Oxford Street, Floyd, Virginia 24091, or email Please include “RFP: Telephone Services” in the subject line. Proposals received after 4:00 pm will not be accepted or considered. Applicants may submit their question(s) by emailing

Disclaimer: Floyd County does not discriminate against an applicant because of race, religion, color, sex, national origin, age, disability, or any other basis prohibited by state law relating to discrimination in employment. Minority and/or female businesses or firms are encouraged to apply.

Thank you,

Dr. Linda S Millsaps, County Administrator

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