🚨 Important 911 Information for VoIP Phone Users 🚨

If you use a VoIP phone (an internet-connected landline) in Floyd County, it is your responsibility to ensure your correct address is registered with your VoIP provider.

When you call 911 from a VoIP phone, dispatchers see the registered address tied to your phone number—not necessarily your actual location. If your address is outdated or incorrect, emergency responders could be sent to the wrong place, delaying critical help.

Your safety depends on having the correct address on file! Take a moment to check your VoIP settings today, and please share this message to help keep our community safe.